Your customers
The list, what each one is worth, and how they come back.
Every order on your own number writes to a person. That is the difference between taking orders and having customers.
What you can see
What each customer is actually worth.
- Lifetime spend, per customer
- Order count and last order date
- New, loyal and lapsed — computed from the orders, never typed in
- New against repeat, month by month
- Whether they agreed to hear from you, and the date they said so
What the customer screen shows
Segments are worked out from order history, not typed in. Where “lapsed” begins is a setting, not a number we chose for you.
Bringing them back
The second order is the cheapest one you will ever win.
- Working today
Reorder last, in one tap
A returning customer does not browse the menu again. The whole of last week’s order is one button in the thread they already have open.
- Not yet liveBeing built
Message one segment, not everybody
The lapsed, the loyal, the ones who bought a particular dish. Sent only to people who agreed to hear from you, and only once the business is verified.
- Not yet liveBeing built
Points for coming back
A regular earns on every order and spends it on the next one, inside the same thread. No plastic card, no app to install, nothing for them to lose.
Two of the three are still being built and are marked so. We would rather show you what is coming than let you find out on day two.
Whose list it is
You take it with you.
- Nobody else gets a copy of your customer list.
- Phone numbers are masked on screen, and who may see one unmasked is written down.
- The kitchen screen carries no customer identity at all.
- Consent to be messaged is recorded with a date, and a customer can end it in one word.